When I booked the flights I THOUGHT it included the normal allowance of one piece of cargo luggage each but when we got to check in we discovered that it was a passenger only booking so we had to pay for our cases. I now know that I am not the only ones who have fallen into that trap.
you sold me a ticket that included 23kg luggage but that was not the ticket you bought from AA/BA and i had to pay £45 in Heathrow and $60 in Atlanta. Total rip off and you better refund me
2 flights cancelled with no notification.