I was under the impression i could take my small hand luggage on board the aircraft however i had to pay a further 25€ to take it on board, this is truely excessive
Worst flight experience I have ever been on. Never been treated in such a bad manner by the hostess on the flight. They took my hand luggage from my partner and he thought that they was going to place it into the shelves somewhere appropriate. However they took our hand bag to the luggage compartment of the plane and when I explain that I have medication that I need in my bag that I need the hostess told me that they could not get me my bag as 200 passengers are waiting. Telling me that if I want It I can get off the flight with no apology for taking my bag without my permission. The hostess had disgusting attitude. They said they could not waste time because people are waiting but then announce the flight has been delayed a hour there for we can not take flight and as they had took the bag I only went back for it a minute after so it couldn’t have possible gone that far that quick.